Warranty Information

Products & Solutions

maXia™ Solutions Group has been providing custom, accurate and reliable solutions to our integration partners for over a decade, and our warranty is meant to demonstrate the confidence that we have in each system we build. Emphasizing simplicity, service and support, maXia’s 3 and 5 Year Warranty plans were developed to provide systems integrators with extended services beyond the standard 1 year plans.

maXia Solutions Group partners get real peace of mind knowing that they have access to return-to-depot or on-site system repairs, remote support from our System Design Specialists and no paperwork or claim forms required.

Extended Service and Support

On top of our standard 1 year service and support plan, maXia Solutions Group also offers a 3 or 5 year extended service plan. With these extended service plans, you can further protect your customer’s investments and extend their warranty coverage on parts and labour for up to 5 years from the purchase date.


While other plans can confuse you with deductibles, claim paperwork hassles and limited coverage, our warranties give you protection from the unexpected that is easy to understand. Since we already know the products you have purchased, you avoid the process of having to fill out claim forms.

Repairs and Remote Support

Any warranty or non-warranty repairs required can be done on a return-to-depot basis or with approval, dealers and end-users can perform repairs on maXia equipment without voiding the warranty, which is especially useful in circumstances when the equipment cannot be returned to depot.

Remote support is also available for the full duration of your warranty coverage.

Real Peace of Mind

With maXia’s warranty, we are ready to step in to make any needed repairs (excluding those repairs due to misuse) using genuine maXia parts and factory authorized service for the full duration of your coverage.

No other digital video security vendor offers you the superior quality, reliability and performance you receive with maXia digital video security products, and no other company stands behind their products the way maXia Solutions Group does.

Some of Our Customers

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